Privacy Policy
At StoryBox, we are committed to protecting your privacy and the privacy of your children. This Privacy Policy explains how we collect, use, and safeguard information when you use our mobile application and services.
1. Information We Collect
Personal Information
- Email address (for account creation and authentication)
- Display name (chosen by user)
- Profile picture (optional)
- User-generated content (stories, characters, feedback)
Usage Information
- App usage patterns and preferences
- Story generation requests and interactions
- Device information and app performance data
- Analytics data to improve our services
2. How We Use Your Information
We use the collected information to:
- Provide and maintain our story generation services
- Create personalized story experiences
- Improve our AI models and user experience
- Provide customer support and respond to inquiries
- Send service-related communications
- Ensure the safety and security of our platform
3. Children's Privacy (COPPA Compliance)
StoryBox is designed for families and takes children's privacy seriously. We comply with the Children's Online Privacy Protection Act (COPPA):
- We do not knowingly collect personal information from children under 13 without parental consent
- Parents have full control over their children's accounts and data
- We do not share children's personal information with third parties for advertising purposes
- All content is moderated to ensure it's appropriate for all family members
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share information only in these limited circumstances:
- Service Providers: Trusted third-party services that help us operate our app (cloud storage, analytics)
- Legal Requirements: When required by law or to protect safety and security
- Business Transfers: In case of merger, acquisition, or sale of assets (with user notification)
- Consent: When you explicitly consent to sharing
5. Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit and at rest
- Secure authentication systems
- Regular security audits and monitoring
- Limited access to personal information on a need-to-know basis
6. Your Rights and Controls
You have the following rights regarding your data:
- Access: Request a copy of your personal information
- Deletion: Request deletion of your account and data
7. Third-Party Services and AI Models
Our app uses the following third-party services and AI models:
- Firebase (Google): Authentication, database, and hosting
- OpenAI: AI story generation (GPT models) and text-to-speech services
- Google Cloud/Gemini: AI story generation and text-to-speech services
- ElevenLabs: Premium text-to-speech services
- Analytics Services: App performance and usage analytics
Important Note: The AI models used for story generation (including OpenAI's GPT models and Google's Gemini models) are owned and operated by their respective companies. We do not own these AI models or their underlying technology. We use these services through their official APIs in accordance with their terms of service.
These third-party services have their own privacy policies and terms of service, and we encourage you to review them.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the new Privacy Policy in the app
- Sending an email notification (if you've provided your email)
- Displaying a prominent notice in the app
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Email: support@storyboxapp.net
Website: storyboxapp.net